General questions >

Can I buy products directly from you?
Million Dollar Baby is a wholesaler and does not sell directly to the public. Please click here to find a retailer in your area.

What kind of warranty do you have on your products?
Our standard warranty is valid for 1 year from the date of purchase from an authorized Million Dollar Baby specialty retail store. Warranty covers new products only and for the original owner. This warranty is non-transferable. Warranty is void for used, secondhand, or floor models.

What are the weight limits for your products?
Please consult the CSPC guidelines for safety regulations for juvenile products.

Questions about cribs >

Are your cribs safe?
All juvenile products are required by federal law to abide by the rules of the CPSC (Consumer Product Safety Commission) in order for them to be sold to consumers. All of our cribs are manufactured to comply with the federal guidelines and standards set forth by the CPSC, as well as the ASTM (American Society of Testing Materials). Furthermore, we work with JPMA (Juvenile Products Manufacturers Association), the umbrella organization to which most manufacturers of infant and toddler products belong, to ensure that our products have passed their rigorous tests and meet the standards for certification. Our cribs are made solid pine wood and in some cases Sepetir wood. We use non-toxic finishes and paints to finish all our products.

Are your cribs JPMA certified?
Many of our cribs are JPMA certified and the newer models are currently in the testing process. Being a company that continually grows, we strive to create new products and expand our product line to give our consumer a wider range of selection. We will always have new cribs that are undergoing certification testing.

What kind of wood are your cribs made out of?
Most of our cribs are made of Pine wood from sustainable forests in New Zealand. The New Zealand Radiata Pine, used in our furniture, is eco-friendly. We also use Rubber wood from Malaysia and Sepetir wood from harvested forests in other Asian countries. We NO longer use protected wood species like Ramin wood from Indonesia in any of our furniture

Why does the color of my crib's headboard differ from the sides of the crib?
No two trees are alike, and no crib is fashioned from one single piece of wood. The weather will affect the finish of your product, but this is only part of a natural process for wood. The beauty of solid wood is the grain and marks that come to life with its natural finish. When referring to painted cribs, wood is also known to absorb paint differently; therefore, affecting the outcome of the finished product.

Are there supposed to be grain marks (small black streaks) on the crib?
Yes, sometimes, the grain is present due to the nature of the wood. The black streaks are sometimes the result of pronounced grain in the wood and can be attributed to mineral deposits in the wood. These streaks are not defects in the wood and are only natural.

Are your cribs convertible?
Most of our cribs are equipped with the safety-glide hardware system and can be converted from a crib to a toddler or daybed. Toddler conversion kits are available through a separate purchase. Our hidden hardware cribs can also convert from crib to toddler bed or daybed.
The static side or 4-in-1 crib can be converted from crib into toddler bed, daybed or full size bed. These models have the toddler rail included with the purchase of the cribs. Full size conversion kits are sold separately.

My baby is chewing on the crib. Why isn't there a teething rail?
Crib designs are always changing, and it is not a JPMA standard to include teething rails on the newly designed convertible cribs. The traditional drop-side has evolved into static sides with wonderful curves and designs. Teething rails are designed for traditional drop-sides that are rectangular in shape. Although we do not recommend chewing on our products, the paint used is non-toxic and will not harm your child.

Can I get hardware to convert a crib without a moveable drop-side to a moveable drop-side?
Sorry, there is no hardware available to convert a non-moveable drop-side to a moveable drop-side. Some of our cribs were not designed to have moving parts.

My child's leg gets stuck on the slats. How can I prevent this from happening ?
The distance between the slats on Million Dollar Baby cribs are regulated through the Consumer Product Safety Commission. The regulation is not to exceed 2 3/8" between the slats. With slats spaced farther apart, a baby's leg could become trapped or stuck between the rails. All our cribs follow the regulation set by the CPSC and Million Dollar Baby proudly carries JPMA certified cribs.

Questions about assembly and instructions >

Where can I find assembly instructions for a Million Dollar Baby product?
Instructions can be downloaded in PDF file by clicking here and finding the manual for your particular product.

Questions about missing or replacement parts >

When I opened up the hardware box, I found that the screws were not all the same size as described in the instruction manual. What should I do?
Due to the hardware we acquire, there will be times when the screws are not exactly as described in the instruction manual. We constantly improve our products and, with these changes, it is sometimes necessary to change the hardware to accommodate the modification of the product. However, this does not affect the usability, functionality, nor safety of the product.